
WALMART
A team resource and tool to facilitate conversational design
The dialogue exercise
TIMELINE
3 months
ROLE & SKILLS
resource creation ; presentation ; design strategy
Goal
Aside from my ongoing projects, I wanted to share a discovery tool for designers to use throughout their design process to enhance the human centered aspect of our experiences. The dialogue exercise is a tool I learned about during my time at NerdWallet that has helped me countless times throughout my own process. I wanted to adapt my learnings and experience for the Walmart audience. I created, presented, and walked our design team through the dialogue exercise resource as a whole with screens to illustrate its effectiveness and led them through an activity.
Brainstorm activity
Output & Results
I created, presented, and walked 200+ designers through the dialogue exercise resource as a whole with screens to illustrate its effectiveness and led them through an activity. It was received with positive feedback and design leadership encouraging its usage, particularly for large scale or vision projects.